Free WhatsApp message templates for clinics

15 copy-paste templates for appointment confirmations, reminders, recalls, billing, and review requests. Replace the placeholders in curly braces with your details. Free to use, no signup needed.

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Confirmations

Appointment confirmation

Hi {patient_name}, your appointment with {doctor_name} at {clinic_name} is confirmed for {date} at {time}. Reply to this message if you need to reschedule.

New patient welcome

Welcome to {clinic_name}, {patient_name}. Your registration is complete. For appointments or queries, message us here anytime during clinic hours.

Same-day booking confirmation

Hi {patient_name}, your appointment today at {time} with {doctor_name} is confirmed. Please arrive 10 minutes early for check-in at {clinic_name}.

Reminders

Reminder, 24 hours before

Hi {patient_name}, this is a reminder of your appointment tomorrow at {time} with {doctor_name} at {clinic_name}. Reply YES to confirm or R to reschedule.

Reminder, 2 hours before

Hi {patient_name}, your appointment at {clinic_name} is at {time} today. We look forward to seeing you. Reply here if you are running late.

Missed appointment follow-up

Hi {patient_name}, we missed you at your appointment today at {clinic_name}. No problem, reply to this message and we will help you pick a new slot.

Recalls

Follow-up visit due

Hi {patient_name}, {doctor_name} recommended a follow-up visit around {due_date}. Reply to this message to book a convenient time at {clinic_name}.

Annual checkup recall

Hi {patient_name}, it has been a year since your last visit to {clinic_name}. A routine checkup helps keep track of your health. Reply to book an appointment.

Dental cleaning recall

Hi {patient_name}, it is time for your regular dental cleaning at {clinic_name}. Reply to this message to schedule a convenient slot.

Billing

Invoice summary

Hi {patient_name}, thank you for visiting {clinic_name}. Your invoice {invoice_number} for {amount} is ready. You can view the PDF here: {invoice_link}

Payment received

Hi {patient_name}, we have received your payment of {amount} for invoice {invoice_number}. Thank you, {clinic_name}.

Reviews

Review request

Hi {patient_name}, thank you for visiting {clinic_name}. If you have a minute, we would appreciate your feedback: {review_link}. It helps other patients find us.

Feedback request

Hi {patient_name}, how was your visit to {clinic_name} today? Reply to this message with any feedback for {doctor_name} and the team.

Rescheduling

Reschedule offer

Hi {patient_name}, {doctor_name} is unavailable on {date}. We are sorry for the change. Reply with a preferred day and we will rebook you at {clinic_name}.

Clinic holiday notice

Hello from {clinic_name}. The clinic will remain closed on {date} for {reason}. For urgent needs, please call {phone}. Regular hours resume on {resume_date}.

Tired of copy-pasting these by hand?

Careflow sends these messages automatically from real clinic events: a booking creates the confirmation, a confirmed visit sends the invoice summary, a due checkup triggers the recall. Templates, delivery logs, and the official WhatsApp Business API are built in. See how WhatsApp automation works.

Note: if you send via the WhatsApp Business API, message templates must be approved by Meta before use. Keep wording factual and non-promotional for the smoothest approval, and always honor patient opt-outs.

Send these automatically

Careflow triggers the right message at the right moment, from your clinic's own number. Start free.

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