WhatsApp automation for your clinic
Careflow sends appointment confirmations, reminders, invoice summaries, recall nudges, and review requests on WhatsApp automatically, through the official Meta Business Cloud API, from your clinic's own number.
Every visit triggers the right message
Messages are tied to real clinic events, so nobody at the desk has to remember to send them.
Booking confirmations
The moment an appointment is created, the patient gets date, time, and doctor name on WhatsApp, a written record they can find later.
Reminders that cut no-shows
Scheduled reminders go out before the visit with an easy reply-to-reschedule path, turning silent no-shows into moved appointments.
Invoice summaries
When you confirm a consultation, the patient receives the invoice summary with a PDF link, no printing or manual forwarding.
Recall follow-ups
When a next-checkup date falls due, Careflow nudges the patient to book, bringing returning patients back without notebook lists.
Delivery logs
Every message is recorded with its delivery status, so the front desk always knows what was sent, to whom, and when.
Consent and opt-outs
Messaging consent is captured at registration and opt-outs are honored immediately, keeping communication aligned with DPDP expectations.
How clinics set it up
- 1
Start in simple mode
From day one, Careflow can open WhatsApp with the message pre-filled from your own phone. No API, no fees, works immediately.
- 2
Connect your Business API number
When you are ready for automation, connect your clinic's number to the Meta WhatsApp Business Cloud API from Settings. Careflow manages the message templates.
- 3
Let the visit loop run
Book, consult, confirm. Confirmations, invoices, recalls, and review requests go out automatically at the right moment, and everything is logged.
Want ready-made message wording? Get our free WhatsApp templates for clinics.
WhatsApp automation questions
How messaging works, what it costs, and what happens when things fail.
Still have questions? Contact us · Legal center
Put your follow-ups on autopilot
Confirmations, reminders, invoices, and recalls on WhatsApp, from your clinic's own number. Start free, no card required.