careflow

Clinic workspace

Careflow CMS

The clinic workspace you open every morning

Patients, appointments, the live queue, consultations, billing and WhatsApp in one installable app. Careflow CMS is the product every add-on plugs into, and it works on its own without any AI.

From ₹799/month

Billed per clinic. Monthly or annual, 7-day free trial.

What Careflow CMS does

Today's queue

A live waiting list for the day: check patients in, see who is running late, and start the next consultation without leaving the screen.

Appointments and calendar

Book, reschedule and cancel visits, run a day list or a calendar view, and set per-doctor availability and leave.

Patient records

Registration, search, bulk import, photos, documents and full visit history, with clinical notes gated by role.

Consultations and prescriptions

Record complaint, diagnosis, plan and medicines, then confirm the visit to generate the invoice and follow-up in one action.

Billing and invoices

Invoices render on demand as PDF so they always reflect current payment status. UPI deep links let a patient pay from the invoice.

WhatsApp built in

Appointment confirmations, reminders, invoices and follow-ups. Use Simple WhatsApp from your own phone, or connect the Meta Business API for automatic sends.

Follow-ups and recalls

Automatic recall scheduling after a visit, with a board of who is due so nobody quietly drops off the list.

Google reviews

Review requests go out after a completed visit, with a feedback gate so unhappy patients reach you before they reach Google.

Marketing

Segment your patient list, run WhatsApp campaigns with opt-out and quiet-hour guardrails, and see which message produced a booking.

Your clinic website

A public page at /c/your-clinic with doctors, services, timings and directions, built from your clinic settings and ready to share.

Reports

Revenue trends, visit counts, outstanding balances and per-doctor breakdowns.

Installable and mobile first

Add Careflow to your phone home screen and run it full screen between patients. Built for one-handed use at 44px tap targets.

How it works

  1. 1

    Create your clinic and finish the short setup: fee, doctor profile and WhatsApp mode.

  2. 2

    Add patients, or import an existing list.

  3. 3

    Book visits and work the day from the queue.

  4. 4

    Confirm the consultation to bill, schedule the follow-up and message the patient in one step.

Today's queue and check-ins
Invoices and payment status
WhatsApp reminders and receipts

What to know first

  • WhatsApp Business API sending needs your own Meta number and credentials. Simple WhatsApp works immediately without it.

  • Careflow is a practice management system, not an EMR certified for any specific national standard.

Support

Careflow CMS questions

Common questions about Careflow CMS.

Still have questions? Contact us · Legal center

Trust & compliance

How Careflow approaches security and privacy

Controls and policies we document publicly. These are product summaries, not third-party certifications. Open any item for the full policy.

Full documents: Legal center·Privacy·Security·DPDP