Recalls that bring patients back, reviews that bring new ones in
Careflow turns next-checkup dates into automatic WhatsApp recall reminders, and completed visits into review requests with your Google link, so returning patients and your public reputation both grow on their own.
The follow-up work that never gets done, done automatically
Recalls from real visits
Confirming a consultation with a next checkup date creates the recall on the spot. No notebook, no separate list.
Automatic due-date nudges
A daily job messages patients whose follow-up has fallen due, capped per recall so nobody is pestered.
WhatsApp-native
Recalls and review requests go where patients actually read: their WhatsApp chat with your clinic.
Google review requests
After a visit, patients get a thank-you with your Google review link, building a steady stream of genuine public reviews.
Private feedback channel
Patients can also send feedback directly to the clinic, giving you an early signal on service issues.
Tracked and controllable
Every request and reminder is logged with status. You decide when requests go out from the Reviews module.
From completed visit to returning patient
- 1
Visit is confirmed
The consultation confirm step records the next checkup date and queues the review request.
- 2
Review request goes out
The patient gets a thank-you on WhatsApp with your Google review link and a private feedback option.
- 3
Recall falls due
Around the checkup date, the patient gets a friendly nudge to book their follow-up.
- 4
The loop repeats
The follow-up visit creates the next recall, keeping patients in a cycle of care instead of one-time visits.
Read our guide to getting more Google reviews the compliant way.
Follow-ups
Recalls and reviews questions
Practical answers for solo doctors and multi-doctor clinics evaluating Careflow.
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Stop losing returning patients
Automatic recalls and compliant review requests, tied to real visits. Start free, no card required.